Privacy Policy

Leisure Parts Direct
Showfield Lane, Malton, YO17 6BT, United Kingdom
Email: info@leisurepartsdirect.com

This policy explains how personal information is handled when you visit or shop at Leisure Parts Direct. Contact us at the email above if you have a question about your information or wish to exercise a data protection right.

Information we collect

When you place an order, create an account or contact us, we may process your name, contact details, billing and delivery addresses, order history, purchased items and correspondence. Our website may also process technical information such as IP address, device and browser information and security logs. Payment information is processed through our payment service provider; we do not need to receive your full card number to fulfil an order.

Why we use your information

We use information to process and deliver orders, provide customer service, manage returns and refunds, maintain account records, prevent fraud, protect the website and meet legal and accounting obligations. Depending on the activity, our lawful bases include performance of a contract, legal obligations and legitimate interests. Where consent is required, such as for non-essential tracking or certain marketing, we will seek it before processing.

Who we share information with

We may share relevant information with payment processors, hosting and IT providers, delivery companies, and professional advisers where needed to operate the store, fulfil orders or meet legal obligations. These providers process information for their respective purposes and under applicable data protection requirements.

Cookies, analytics and advertising

Essential cookies may be used for the shopping basket, checkout, login and security. We plan to use Google Analytics and Meta advertising measurement in the future. Non-essential analytics and advertising technologies must not be enabled before the required cookie consent is obtained. You can manage non-essential cookies through the cookie preference controls when available, or through your browser settings. We will update this policy when new tracking services are activated.

How long we keep information

We keep personal information only as long as necessary for the purposes described, including fulfilment, support, fraud prevention and relevant tax and accounting retention requirements. Different types of records may be retained for different periods.

Your rights

Depending on the circumstances, UK data protection law gives you rights to access, correct, erase or restrict processing of personal information, object to certain uses and receive data in a portable format. You may also withdraw consent where processing is based on consent. To make a request, email info@leisurepartsdirect.com. You may complain to the UK’s Information Commissioner’s Office at ico.org.uk.

Security and international services

We take reasonable measures to protect customer information. Some technology providers may process data outside the United Kingdom; where relevant, transfers must use an appropriate lawful safeguard.

Updates

We may update this notice when our services or processing activities change. Please review this page periodically.